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Is there a way to change where attachments are saved?

Aaron Myers
Contributor
November 14, 2019

I wanted to know if there was a way to change the default attachment storage options for Service Desk.  We have a lot of free space on SharePoint and would just as soon setup a default location there to put attachments than filling up our server with stuff.  Is there a way to either disable the default attachment upload (would replace with a SharePoint plugin) or a way to redirect it?

Thanks,
Aaron

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Avinash Bhagawati {Appfire}
Community Champion
November 14, 2019

Hi @Aaron Myers ,

You will be able to disable allow attachments for instance from Settings > System > Attachments. Refer below document on additional details.

https://confluence.atlassian.com/adminjiraserver/configuring-file-attachments-938847851.html

If you want redirect to sharepoint , you can create custom field of URL type or wiki rendered text field and you can use the same in your project.

Thanks,

Avinash

Aaron Myers
Contributor
November 14, 2019

@Avinash Bhagawati {Appfire}  Perfect!  Thanks so much.

 

Don't suppose you have a similar article for Confluence by any chance? :)

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