Is there any reporting capabilities to look at Service Desk metrics across multiple Service Desks?

[Jenifer Kuntz]

We want to be able to look at SLA’s across different Service Desk projects rather than one service desk at a time.  Can this be done?  We are open to using an Add-on.

[Urban Suppiger]

Hi Jenifer,

Have you found a answer to your question? Looking for a solution to this as well.

Regards,

Urban