Is there any way to add a request participant from the create issue screen?

[Shawn Gibbons]

I have an issue where a user can request replacement equipment for one that is broken.  We would like for the user to be able to add their supervisor to the ticket so that they are in the loop and receive notifications of the issue.  Is this possible?

[Parvaneh Zand]

Hi @Shawn Gibbons ,

Unfortunately you can't add request participant to create issue screen and it is only available on view/edit screen.

-You can create a user picker custom field (e.g. "Supervisor")

-Add the field to your request types forms, also project's create issue screen.

-Then add a post function to create issue transition, to copy the user in "Supervisor" to the Request Participant field. (You'll need to have JMWE add-on, or JSU).

Instead of post function, I think you can do the last step by Automation.

[Denise_Wuethrich_beecom_products]

Hi, @Shawn Gibbons 

I echo Parvaneh's answer. 

With JSU, you can do this without coding at all. 

Install JSU from the Marketplace: https://marketplace.atlassian.com/apps/5048/jsu-automation-suite-for-jira-workflows?hosting=cloud&tab=overview

And read more about post-functions here: https://confluence-apps.beecom.ch/display/JSU/Workflow+Post-Functions