JSM Next-GEn | Transferring automation legacy to new automation

[Rodriguez, Jhon Ronald]

Hi Community,

how can I transfer my 1 legacy automation to new automation?

[Alexis Robert · Accepted solution]

Hi @Rodriguez, Jhon Ronald , 

I think this rule should do the same are your legacy rule : 

Let me know if this helps, 

--Alexis

[Rodriguez, Jhon Ronald]

Thanks pal. Will try this 1st to my test env

[Rodriguez, Jhon Ronald]

Here is my error.

[Alexis Robert]

Hi @Rodriguez, Jhon Ronald , 

I think you're just missing something on the Trigger step : as shown on your screenshot, you can check the box at the bottom where it says "Run a JQL ...".

You will have to provide the following JQL :

status = "Waiting for customer"

[Rodriguez, Jhon Ronald]

Thanks. it's now working