Limit who can create customers

[Dana Grahf]

How do i limit permissions so only a specific group can add customers?  I do not want all our service agents having this ability.

[Angélica Luz · Accepted solution]

Hello Dana,

Thank you for getting in touch with Atlassian Community!
Currently, it's not possible to restrict who can add customers on the project. As an agent has a Service Desk license and usually they are added on the role "Service Desk Team", they will have the ability to add customers. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-5640
Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica