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Mail handlers not being processed by Jira

Sven Antonissen
Sven Antonissen October 23, 2019

I have configured an inbound email server with 2 mail handlers.

It is working for the mail account where the inbox is being monitored within the IMAP folder.

I have created a second mail handler which needs to monitor a subfolder within this IMAP folder. I can see that mails are being picked up, but on the other hand there are no new tickets created.

Settings for both mail handlers are identical.

 

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