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Missing Tickets - Inbox

Richard Schweizer
Richard Schweizer
Contributor
January 26, 2021

Hello everybody!

I use the Standard-Cloud-Mail-Server for receiving new Tickets in Jira Service Management.

Since some days this is not working. I didn't change my configurations. The Project has enough Space left. 

I tried to send Mails to the Jira Service Management from different Hosts - but could not receive new mails/tickets.

Is there a Problem with incoming Mails?

Greetings, Richard Schweizer

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Richard Schweizer
Richard Schweizer
Contributor
January 26, 2021

Now it is working - don't know why.

In the Mailing-Protocol are the old e-Mails missing. Only the new one is in the System.

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