Missing workflow button

[June Liu]

Sometimes you cannot find the next step of workflow to click and it will not show after several times of refreshing. The button just disappared, how did this happen? But when you leave it there for a couple of hours or days, it will show again.

[Tansu Akdeniz · Accepted solution]

Hi @June Liu ,

One of the following might happen;

• Jira admin changed the permissions
• Issue status was changed

Otherwise it is quite impossible to see buttons time to time. Because each transition button has a condition (if applided). Either you meet the criteria or not. You can check it if you have admin rights. Are you also exactly sure that issue status is always same but you can't see it some times. 

Tansu

[June Liu]

Thanks for your reply. I think I found the reason, as you said it is the criteria thing. 

[Tansu Akdeniz]

Glad to hear that, you are welcome.