May I request you to please provide JQUERY for the below requirement
My requirement is for example if the ticket is created on the previous months for Ex: December/January and which time to resolution is breached on the current month Ex: February what is the exact jQuery for this.
So that it will be very helpful for me for the SLA reports.
Looking forward hearing from you!
Regards
Eshwar
Hello @kotha Eswar rao
To find all issues created previous moth and older created <= startOfMonth()
or created two months ago created <= startOfMonth(-1) etc...
add JQL for your SLA "sla name " = breached()
Final JQL
"sla name " = breached() and created <= startOfMonth()
SLA JQL
BR, Olga
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.