May I request you to please provide JQUERY for the below requirement
My requirement is for example if the ticket is created on the previous months for Ex: December/January and which time to resolution is breached on the current month Ex: February what is the exact jQuery for this.
So that it will be very helpful for me for the SLA reports.
Looking forward hearing from you!
Regards
Eshwar
Hello @kotha Eswar rao
To find all issues created previous moth and older created <= startOfMonth()
or created two months ago created <= startOfMonth(-1) etc...
add JQL for your SLA "sla name " = breached()
Final JQL
"sla name " = breached() and created <= startOfMonth()
SLA JQL
BR, Olga
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