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Notification Scheme

Shannon Pusey
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July 17, 2020

Hello Atlassian Community. 

 

I have project that I created within Jira and as of right now only the Project lead receives alerts (emails) about the following items, Issue Created, Issue Updated, Issue Assigned and Issue Resolved.

I wanted to have a group also receive these alerts so I created a group and I added individuals that have Jira access to this group.  I then went into the notification scheme and added this group to the same items I mentioned above, problem is that these users are still not receiving these emails. 

Am I missing anything that requires further modifications?  

1 answer

1 vote
Gikku
Community Champion
July 17, 2020

Hi @Shannon Pusey 

Can you check if those users actually have access to the project ? 
They should be having Browse projects permission also to receive notification emails.

Shannon Pusey
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 17, 2020

Hi Gikku.  

 

I checked to see if my users have access to the project and they have Service Desk Team  and user access.  I went ahead and modified the each user to have the browse project permission.  

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