Organizations field in Create Issue Screen

Hello,

I need to add organizations field while creating a ticket in Create issue screen.

Is it possible to do this?

Also, I was wondering if it is possible to get Organizations field populated in Jira customer field?

If, for example, I connect Jira SD with Active Directory, will Jira get organizations field from AD ?

Best regards,

Antonio

1 answer

0 votes

Unfortunately it is not possible to add the organization to the create issue screen in Jira because of this issue:

If you create the ticket as customer in the portal or on behalf of a customer you can add it to the screen.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.