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Products per Account in JIRA service management

Davor Sedlan
Davor March 20, 2021

Hi,

Is there a possibility to configure products per customer inside Jira Service Management project?

Our goal is to be able to generate reports per product under client, for example for this product how many incidents are reported and similar... 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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March 20, 2021

How are you defining "products" in Jira?

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Davor Sedlan
Davor Sedlan
Contributor
March 21, 2021

I don't see any other option other than having a custom Product field with list of products. 


Do you suggest something else? 

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