Question: can we create tickets from email in service desk server?

Hi there,
is is possible to create tickets in service desk from an email? We use sever version, I have found it only for the cloud.
Thank you

1 answer

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Answer accepted

Yes, you can. to do so you need to add the email requests in respective project settings. for more details, visit to below KB.

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Thanks! I will give it a try

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