Hi,
I am requesting to share the documentation for the API to add/update and view the issues in Jira service desk. I have referred the below document, but I am unable to find the API for the view and update the issue
https://docs.atlassian.com/jira-servicedesk/REST/3.15.0/#servicedeskapi/request/{issueIdOrKey}/transition-performCustomerTransition
Regards,
Pooja
Hi Pooja,
You can create customer requests using this API:
Underneath it all Jira Service Desk is still Jira, just with extra functionality provided by the Service Desk APIs. Check out the Jira APIs - especially the specific issue ones to see if you can get what you need from there:
https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/#api/2/issue
Cheers,
Keri
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