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REST API Deatils for the create, update, view issue in Jira service desk

Pooja
Contributor
September 26, 2018

Hi,

I am requesting to share the documentation for the API to add/update and view the issues in Jira service desk. I have referred the below document, but I am unable to find the API for the view and update the issue

https://docs.atlassian.com/jira-servicedesk/REST/3.15.0/#servicedeskapi/request/{issueIdOrKey}/transition-performCustomerTransition

 

Regards,

Pooja

 

1 answer

0 votes
Keri
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 27, 2018

Hi Pooja,

 

You can create customer requests using this API:

https://docs.atlassian.com/jira-servicedesk/REST/3.15.0/?&_ga=2.163120313.464765738.1537803682-1318473174.1531237506#servicedeskapi/request-createCustomerRequest

 

Underneath it all Jira Service Desk is still Jira, just with extra functionality provided by the Service Desk APIs. Check out the Jira APIs - especially the specific issue ones to see if you can get what you need from there:

https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/#api/2/issue

 

Cheers,

Keri

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