Just wondering how you are using refined theme for JIRA service desk? Do you have a public portal? What does is house? How have you changed up the template? What additional information are you providing to the end user?
Using it and loving it.
It does have some limitations (like any software), but very easy to use, and presents our company in a very professional way.
The thing I truly love is that you can have pages with different permissions, so some content is public, some requires authentication.
It takes half a day to really learn and get under the bonnet of it's features.
I develop and improve our site constantly, and by controlling what you want the customer to see and do adds real value.
It's only limited by your imagination.
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