Automating Watchers

[Deleted user]

i use the following script to add myself and another team member to be watchers of ALL tickets.... as you can imagine it gets a little daunting.

import com.atlassian.jira.component.ComponentAccessor def watcherManager = ComponentAccessor.getWatcherManager() def userManager = ComponentAccessor.getUserManager() def watchUsers = {usernames -> usernames.each { def user = userManager.getUserByKey(it.toString()) watcherManager.startWatching(user, issue) } } def users = ["slopez", "llucania"] watchUsers(users)

Our helpdesk is broken into "Response Support" and "Helpdesk Support"

What would I modify in the script above to set myself to be added to all "Helpdesk Support" tickets only, and to have my other Colleague added to "Response Support" only.

Thanks in advance!

[Bryan Robison]

How are "Response Support" and "Helpdesk Support" defined? Are they separate projects, components, or customer request types?

[Deleted user]

Looks like they are setup as request types.