Hi Felix,
Custom URLs for Jira Cloud are currently not possible as described in our Restricted functions in Atlassian Cloud apps documentation.
This feature has been requested to our product team and I'd recommend you to check the updates in our Improvement ticket through the link below:
If you'd like to understand better how the roadmap decisions are made for our products, you can do so by checking our Implementation of New Features Policy.
I hope this was helpful! Please, let me know if there's something else I can help you with.
Cheers,
Matheus Schonarth
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