Hi - my team is new to Service Desk. We are implementing a customized Change Request from for a new CAB process. Question: does Service Desk allow us to report off certain fields in the Change Form template? For example - want to pull request based on Submitted Date, or Assignee, etc...
Hey Sw_test,
Here are some resources that might help you -
Jira Service Desk: Reports
Jira Service Desk reports(Youtube)
Discover new trends with service desk reports
Charts and Reports for Jira ServiceDesk (Paid Plugin)
Best,
Sachin.
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