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Do any one know how to back date issue in jira service desk?

Fahad Siddiqui
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August 25, 2020

Do any one know how to back date issue in jira service desk?

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Najjar _Innovura_
Atlassian Partner
August 26, 2020

You could import a ticket with its creation date using jira csv importer

Fahad Siddiqui
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 26, 2020

Dear Najjar,

I tried this but not succesded, can you please share me the steps..as I have one close issue and needs to be created and close in back date...please help

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