Do the automation rules have a roadmap if yes what functions is on the way

[thomas kindhag]

Do you plan to have a rule that can create sub tickets and link  then you create  a request in the portal

Best regard

Thomas kindhag

[Tessa Tuteleers]

Hi Thomas,

Atlassian actually has an "open" backlog of bugs and features you can find here: https://jira.atlassian.com

A direct link to service desk automation tickets is this one.

Hope this helps!