Drop-down list on the customer portal that that gives you different custom fields depending on what

[Bow Ferrari]

Is it possible to have a multi-select / drop-down list on the customer portal that gives you different custom text fields to fill in depending on what option you've picked?

[Tony Rossiter · Accepted solution]

This is a pretty good tool for that:

https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=server&tab=overview

[Bow Ferrari]

Thanks, that addon looks great.

[Simon H]

Two other apps can also help do achieve this:

• Elements Connect - They have a demo site of what you can with their fields 
• ProForma: Forms for Jira - The lite version lets you build three forms for free.

Full Disclosure: I'm the PM for ProForma