Hello at all,
is there a posibility for admins to edit the service desk customers request- page?
For example add some filters.
It is not possible filter issues on customer portal with jira native fields.
But you can filter your requests using this plugin:
https://marketplace.atlassian.com/apps/1219647/my-requests-extension-for-service-desk?tab=overview&hosting=server.
There is no such functionality, you can see the Atlassian feature request for this and vote here:
https://jira.atlassian.com/browse/JSDCLOUD-3932
There are several add-ons that can do that too, you can pick the one that suits you.
Cheers,
Boyan
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