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How can I allow service desk customers to see who their tickets are assigned to?

Demetrius Lewis
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February 28, 2018

When a customer creates a ticket, they would like to see who the assignee is. 

2 answers

0 votes
Jack Brickey
Community Champion
March 4, 2018

You can add to comment and share with customer. 

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Nisha Hajamohideen
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March 1, 2018

It is not allowed by default to display Assignee value on customer portal. 

Demetrius Lewis
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 3, 2018

So do you know how to do so?????

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