How can I change permissions for customers on the portal in order to see only one specific project?

[Alexandru_Roberto_Tenea]

Hi,

I have a problem understanding how to configure Jira SD for this issue.

I have multiple projects ( Project 1, Project 2) and I have Jim and Alex(both customers on the portal). I want to Jim to see only Project 1 and Alex to see only Project 2. 

Can anyone explain a step by step configuration, please? 

Also if I want to create customer organizations, for example Mobile clients and Stable clients. What can I do for Mobile Clients to see only Project 1 on the portal and Stable Clients  to see only Project 2 on the portal? 

[Petr Vaníček · Accepted solution]

Hi,

for project visibility you need change settings in project settings (in both/all projects).

Regarding organizations you need to set this per project in Customers section of project.

[Alexandru_Roberto_Tenea]

Hi,

I think you didn't understand my issue. I need some customers to see only one project on the portal. Right now all customers can see all projects on the portal. 

[Petr Vaníček]

Can you show screen with Customers and People? Because based on your screenshot it looks like it should be ok and only people added to this project can see this project on portal.

[Alexandru_Roberto_Tenea]

Is this ok?

The problem is that the customers added to this project can see other projects on the portal and I don't want that. I only want them to see the project I added them to.

[Petr Vaníček]

So those two people from one customer can see another service desk projects where they are not added?

It sounds weird. Are you sure they can see other projects? Or are you using one project for more customers based on requests types?

[Alexandru_Roberto_Tenea]

You're right. It works now. Thanks for the help and sorry for the noob-ness :))) .