How do i get started with this product

[mrajanna89]

I am very new to this, but I have heard that for service management your product helps, I wonder how to begin, is there a way I can get a human to help me? 

[Josh Costella]

Hi @mrajanna89 

Welcome to the Community! There are a lot of great free training materials and documentation available. And of course, you can always do what you are doing now with reaching out to the Atlassian Community. 

I would start here to get yourself familiar with JSM:

https://university.atlassian.com/student/collection/850385/path/1277309

https://university.atlassian.com/student/collection/850385/path/3020844/activity/3020788

https://www.atlassian.com/software/jira/service-management/product-guide/overview#jira-service-management

Let me know if you have any specific questions. I highly recommend the training courses in Atlassian University.

[Ashok Shembde]

Hi @mrajanna89 ,

Welcome to the Community!

I've attached some helpful documents link for your reference. Please check them out, as they should provide useful guidance for getting started with service management. If you need further assistance or a more personal touch, feel free to reach out, and I'm happy to help!

https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/quick-start-guide#introduction