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How do i update email notification content (Email Body) in Service Desk Jira

How do i update email notification content (Email Body) in Service Desk Jira

How do i update email notification content (Email Body) in Service Desk Jira

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Go to Service desk project > project settings > customer notifications > edit templates

then you will be able to customize the email content

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If you need something with more flexibility to customize the templates check out our app https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?hosting=datacenter&tab=overview

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