Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How set a automation for any particular Date and time.

Ruhi Tanwar January 19, 2021

Hi,

How can set automation for one custom field (Execution Date & Time).

If the ticket is in any unresolved status and custom field "date and time" match then it automatically goes to waiting for support. 
I was trying to make automation, but it is not working.

Untitled1.png

1 answer

1 accepted

0 votes
Answer accepted
Ajay _view26_
Community Champion
January 19, 2021

Hi @Ruhi Tanwar 

Just check if the custom field JQL query is working for you as intended  before trying out the JQL query in Automation for Jira. 

Otherwise your query is quite similar to the example provided below

https://www.atlassian.com/software/jira/automation-template-library#/rule/1357359/25943481

Capture.PNG

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events