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I want to change my primary email account in Jira service from personal to official email

Fahad Siddiqui
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May 8, 2020

I want to change my primary email account in Jira service from personal to official email

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Danny
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May 9, 2020

Hello @Fahad Siddiqui

To clarify, you want to change the primary site admin account on the Jira Service Desk cloud instance from your personal email address to another, more professional email address. Is that correct? 

If so, please follow the steps from the documentation on how to do so.

There are two parts to this process:

  • Creating a new Administrator in your Cloud instance
  • Updating your billing / technical contact information via My Atlassian

Hope this helps,

Danny

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