Is it possible to but SLA for customers access the JSD portal

[Hisham Badr]

Dears i need your support , to but SLA for customers that access the JSD customer portal

we have contract with customer to support him for 1 year , so i need the customer to not be allowed to access the JSD after his supportcontract

[Zoryana Bohutska _SaaSJet_]

Hi @Hisham Badr 

Have you read this post? https://community.atlassian.com/t5/Jira-Questions/How-do-i-remove-a-customer-in-Jira-Service-Desk/qaq-p/33194

[hisham badr]

Thank you Zoryana , I can delete the customer manually , but i don't need joining customer to access the project forever ! we need to but to limit each customer or organization for term or specific period , when he exceed his period he wouldn't be able to access the project customer portal

[Zoryana Bohutska _SaaSJet_]

Maybe you need to change customers permissions https://support.atlassian.com/jira-service-desk-cloud/docs/change-project-customer-permissions/