Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Is there an exhaustive list of all activities that require a Service Desk agent license?

Josh Evans
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 9, 2020

I am looking for an exhaustive list of all activities in Service Desk that require a Service Desk agent license. So far, the best doc I've been able to find is this one: https://support.atlassian.com/jira-service-desk-cloud/docs/overview-of-jira-cloud-products/. My understanding is that this doc is not exhaustive though. For example, that doc doesn't mention anything about "edit" permissions for issues, and in my experience one requires a Service Desk agent license to edit issues that one didn't create. 

 

Thanks for your help!

1 answer

0 votes
Ajay _view26_
Community Champion
March 10, 2020

Hi @Josh Evans ,

 

This question has been answered  here

 

-Ajay

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events