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Issue links in old view only

Peter Kueppers
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May 22, 2020

Hi there

is there a possibility to display issue links of a service desk JIRA in the new view as well. Only way I see currently is using old view.

Background:

for GDPR reasons we have a split service desk and jira cloud and are linking our resulting dev issues into service desk to see progress.

2 answers

0 votes
Patricia Francezi
Community Champion
May 25, 2020

@Peter Kueppers 

By using this article

https://confluence.atlassian.com/servicedeskcloud/configure-field-layout-in-the-issue-view-975038911.html

Check if linked issues fields is in the context fields.

Maybe the Linked issues fields are missing from the screens. 

If its there, it should be present if there is at least one issue linked. 

0 votes
Zach Leber May 23, 2020

On Jira Cloud my next-gen JSD projects, classic JSD projects, and classic business projects all show links on the new issue view as below.

links in new issue view.png

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