I want to enable our business users to browse answers (FAQ/Confluence) and submit issues (via Service Desk).
I've attempted to modify permissions according to some existing articles (both on Atlassian sites and not), but had no success.
What is the current state of this for JIRA Service Desk?
@John CraftonThere is a clear and precise what anonymous access means and setting it up in your JIRA instance , please read carefully. JIRA: Anonymous access
best!
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