I don't seem to have the option in jira service desk to change the layout of the new issue view.
I know where to look for this in jira core, but I don't see the same option in Jira Service Desk.
Hi @Jeffrey Bistrong - issue layout in Jira Service Desk is managed at a Request Type level (as opposed to an issue type layer in Jira Core and Jira Software).
You can access this by navigating to Project settings > Request Types and then clicking on Edit Fields of any given request type.
I been looking for this for months!!! Thank you so much!
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