Multiple Service desks into a shared Slack channel

[Savvas Fellas]

We work with several suppliers who use Jira's service desk to manage tickets from us with regards to their service.

Ideally i want all tickets, from multiple customer service desk accounts to feed into 1 slack channel, as well as the updates on these tickets. I'm trying to figure out in this flow, who needs to do what and if it's even possible. 

Please help...

[Joshua Sneed Contegix]

Hi Jim,

You can probably do that. Take a look at Slack's take or Atlassian's take. Cheers!