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Personalize the waiting line

PayByPhone July 18, 2017

Hi,

I would like to know if it Is possible to personalize the waiting line by adding field as "creation date" so the costumer can sort the request by date.

Thank you

2 answers

1 vote
Susan Hauth _Jira Queen_
Community Champion
July 18, 2017

Hi,

Currently that is not possible.  Please vote for JSDSERVER-1106.

CHeers...

0 votes
Nic Brough -Adaptavist-
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July 18, 2017

That's already captured in the requests automatically, and can then be used in the SLA/Queue definition.

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