Automatic Issue Assign

[Karthik Mohan]

I would like to assign my newly created issue to a particular person based on the user picker filed value.

In my workflow, when a person creates a new issue he choose a person using the user picker field for approval. I would like to auotmate the issue assignment, by automatically assinging the issue to the user picker filed value.

[Thomas Schlegel · Accepted solution]

Hi Karthik,

you have to copy the value of the user picker field to the assignee field with the workflow post function "Copy Value from Other Field".

[Karthik Mohan · Accepted solution]

Thanks Thomas.

It worked.

Is there any way to restrict the user list for the user picker filed.

For example i have 50 people in my organisation. But i dont all the 50 members on the user filed . I just need 20 people who can approve.

[Thomas Schlegel]

Of course, you have to 

• create a new group in Jira
• add your 20 people to this group
• add this group as a user filter to your custom field configuration:

[Karthik Mohan]

could you please elaborate on the last point "user Filtering"

[Karthik Mohan]

thanks Thomas. I got it.

[Thomas Schlegel]

• you have to go to the list of your custom fields:
  
  https://yourname.atlassian.net/secure/admin/ViewCustomFields.jspa
  
  
• Find the user picker custom field and open the configuration:
  
  
  
  
• Click on "Edit User Filtering":
  
  
• Enable group or role filtering:
  
  
  
  
  
  
• Add your group to the filter:
  
  
• And save the configuration

[Thomas Schlegel]

You're welcome :-)