Trying to import comments for tickets here... Working great with the standard "date;author;comment" body format, however, of course my boss's comments are not being imported as Jira can't find his "name" anywhere. I've tested every variant I can think of, but they still don't import for him. Any thoughts as to where I can find out what his "username" for comments is? Not really sure why this is just not the email address.
I found an easier solution... Exported the Jira users and use the Jira ID instead.
Hi Joby,
As it's been a number of years now since I did this, I believe what I did was export all of my users from Jira. Then matched the user ID from Jira with their email address in my upload file. That's about as good as I can get as I don't have the original upload files any longer.
~Andy
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