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Can't create next gen project

valeriya_verveda
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May 8, 2020

Hi, when I'm trying to create a new project, and want to choose from templates, I don't see an option of next gen project. Is it not built in? 

 

What am I missing? 

 

Thanks!

1 answer

1 vote
Jonathan
Contributor
May 11, 2020

Hi @valeriya_verveda,

Your issue might be linked to the "Early Access" status of this option. You can enable it via the following page : <your site name>.atlassian.net/jsd-next-gen

The procedure is describe on the following article: https://support.atlassian.com/jira-service-desk-cloud/docs/get-early-access-to-the-next-gen-jira-service-desk-experience/

Regards.

Muhammad Akram Sharifi
Contributor
August 10, 2021

Hi Jonathan 

Thanks for reply it works 

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