Create user without email address

[Jim Stewart]

Is the only way (in Jira Software or JSM) to create a user to invite them? I just want to create a Test User with no corresponding email address. 

[Iago Docando · Accepted solution]

Can't you just use a dummy address? something like email@email.com

Of course that makes it impossible to test any functionality regarding notifications but if your goal is to leave that empty anyways I don't see where the problem is. Certainly not a road blocker ;)

[Jim Stewart]

I could. But I am not the IT guy and have to go through hoops to have them create a functioning email address for me. So I was hoping to eliminate (at least for now) that step. If you're telling me that no, I must have a working email address associated with each user so be it. 

[Iago Docando]

No, I'm not saying that.

I'm saying that to register a user you need to provide an email but I've never said WORKING email.

You could ask your IT guy to use whatever text you fancy the most :)

[Jim Stewart]

Ok. But since the only way to add a user is by invitation, then that invitation has to go to a working email. Am I missing something? 

[Iago Docando]

When you (or the IT guy) create a new user you dont necessarily have to send him an invitation.

You coud ask you IT guy to create a test user with a dummy account and just have him send you the user/pass of that test user to your real emal.

[Jim Stewart]

Right,  ok. Thanks. 

[Dieter Guthmann]

Sorry, but in my opinion that's not really a solution:

If your 'Test user' gets (possibly accidentally) an eMail notification, it is sent out over your mailservers, and because it's an external address (@email.com) it's sent to a MX server somewhere in Pennsylvania...

So I hope you not have any confidential information within your jira instance, which is now sent unencrypted over the internet.

If anything, I would recommend something like noreply@yourcompanysdomain.com, but that's also a poor workaround.

[David Atkins]

I am not understanding this. I am the jira administrator. We are on JIRA cloud. I need to create a jira login for a service account that our security department wants. The only way to create a user in Jira cloud is to invite them. So after I put in some non-functional email address...what then? How do I create the login credentials for this new user?

[Jason Krewson]

This is where I am stuck at also.

I was just provided a service account, username and password, with no email, that we are using in a Monday.com integration but both Monday and Jira seem to require an email. I can create a fake email but then how do we set up credentials. 

I know this is an old post but just saw my exact issue today so decided to comment, if anyone figured it out let me know thanks!