Customer Notification settings not being loaded

[Jeff Santos]

After upgrading to version 4.4.2, my service desk is not loading anymore the customer notification settings in any project.

Do you guys have noticed any problem like this?

[Brant Schroeder]

Jeff - Often times issues like this are due to the upgrade and most of the time are fixed by clearing the browsers cache.  I would suggest doing this first.  If you still have the issue after you clear your cache and you are using a supported browser (Chrome, Firefox....)  I would suggest looking at the logs and seeing what is being logged when you try and load the page. 

[Jeff Santos]

Hi @Brant Schroeder

Thanks for the tips. I cleaned up the cache and tried other browsers, however, the problem still persists.

I have raised a request on atlassian support for that.

Thanks!

[Susan Hauth _Jira Queen_]

Hi Jeff,

We had lots of problems with this upgrade where the service desk application would become uninstalled.  Check - Applications.

Susan