Customer is able to create issue from customer portal but he is unable to view those created request

[Karim Belhadj]

hello team

customer can create issue from customer portal but they cant view it in my requests .

What's the problem ,

Thank you

Regards

[Alexey Matveev]

Hello,

 Can you find this issue in your Jira? is the customer the reporter of the issue?

[Karim Belhadj]

@Alexey Matveev  , yes the customer is the reporter of the issue , and the issue appear in jira .

Regards

[Sharda Gupta]

Hi @Karim Belhadj 

Did you get any update on this issue?

Regards,