Database custom fields in EazyBI

[Francesc Arbó]

Hi,

I have a Jira Service Desk instance with a database custom field. This database custom field has four database child custom fields. In these fields I have categorized the most important client information. Now, I am interested in use this information in my EazyBI in order to know the time spent in each client.

is it possible to use Database Custom Fields in EazyBI? I can't see these fields in my source data.

[Francesc Arbó · Accepted solution]

Well, I finally did it!

If anyone has the same problem, you can add more custom fields with the advanced settings documentation.

[Martins Vanags -eazyBI-]

Hi Francesc,

Well Done!

Indeed, you could try defining custom fields via eazyBI advanced settings if they are not listed automatically in eazyBI import settings.

Best regards,

Martins / eazyBI team

[Francesc Arbó]

Hi @Martins Vanags -eazyBI-,

in fact, this is the solution EazyBI support team has given to me. I just post it here after check is the correct answer.