Display linked issue

[Iris Ayelin]

Hey everyone!

Do you know if there is a way to display linked tickets to the customer on the Jira portal?

[Dave Mathijs · Accepted solution]

Hi @Iris Ayelin I noticed that you posted this question in the Jira Software product group but that you refer to the "portal"? Do you mean the customer portal of Jira Service Management?

In Jira Service Management, this is not possible natively.

However, third-party app Extension for Jira Service Management offers the Issue Links feature.

[Iris Ayelin]

Hi @Dave Mathijs 

Thank you for your quick response!

I meant to the customer portal.

So it can't be done without using third-party app? 

[Dave Mathijs]

Correct, you'll need an additional third-party app for that feature.

[Iris Ayelin]

Ok, Thank you!