Email Notification For Project Manager Role

[khalid alqahtani]

Hi

I Have Project A,B. And I Have Role Project Manager, And I Have Column Waiting For Approval, it's jira server not cloud 

When issue crated, it will be in To Do column, and developer can be move issue to column Waiting For Approval, the only one have permission to approve and moved to To Do again in role Project Manager.

the question, when issue moved to Waiting For Approval, how can send notification to all user in role project manager to informing him there is issue need approve  

thanks

[DPKJ · Accepted solution]

Jira provide you with Notification Scheme to handle events. You can modify your existing notification scheme and add project lead to recipient list for issue update event or custom event during workflow transition.

You can go through this article provided by Atlassian to understand notification scheme better - https://confluence.atlassian.com/adminjiraserver073/creating-a-notification-scheme-861253478.html

[khalid alqahtani]

Many Thanks !!!!

it's work. is there any way to customize content of email? html or css or ant think.

[DPKJ]

Atlassian provide mail content customization by changing a template content in Jira source. But it is not recommended in best practices of Jira. You can make small customization using this method but you need to take care of verification etc. by yourself. Atlassian will not provide support on this.

https://confluence.atlassian.com/adminjiraserver/customizing-email-content-938847640.html

On other hand you can use plugins like - JEMH (https://marketplace.atlassian.com/apps/4832/enterprise-mail-handler-for-jira-jemh?hosting=server&tab=overview)