Export Service Desk SLA's to a csv

[Silvia Goljerova]

Not sure what I'm missing but when I export from 'Issues', none of the SLA's such as 'Time to resolution', etc. are recorded in the csv.  What's going on?

[Carlos Garcia Navarro · Accepted solution]

Hi Silvia,

It seems that this feature is addressed in the upcoming Jira 8.0 release:

https://jira.atlassian.com/browse/JRASERVER-62457

https://community.developer.atlassian.com/t/beta-for-jira-8-0-is-up-for-grabs/25588

Hope it helps,

Carlos

[Carlos Garcia Navarro]

...and this is the corresponding Jira ticket for Cloud: https://jira.atlassian.com/browse/JRACLOUD-62457

[Carlos Garcia Navarro]

Hi Silvia,

Just checking... Did the previous response help answer your question? If so, would you be willing to accept it so others in the community can see if it solved the issue you presented? Thanks

[Silvia Goljerova]

Thank you! Much appreciate it!