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Few tickets are not visible in customer portal

John Diz November 20, 2019
  • Few tickets  are not visible in customer portal. 

1 answer

1 accepted

1 vote
Answer accepted
Avinash Bhagawati {Appfire}
Community Champion
November 20, 2019

Hi @John Diz ,

Please check whether Request Type field has value or not for affected requests. If no value it does not show up in customer portal.

Thanks

Avinash

Patrick
Contributor
September 29, 2020

Why is that?

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