How can I add multiple attachment fields to a request?

[Ann R]

I want to add more than one attachment fields to a request. Is there a way to do this? 

[Katarzyna · Accepted solution]

Hi Ann,

As a Victor said, it's impossible. You have only one system field "Attachment". This problem is described also in this ticket: https://jira.atlassian.com/browse/JRASERVER-4925. Unfortunately, it was resolved with "Won't Fix" resolution :(

Maybe would you like to try Smart Attachments from StiltSoft? I know that using it you can create some categories for attachments and manage them in the easy way. It could be a workaround for your problem.

Cheers,

Kate

[Ann R]

Thanks Kate. I'll try that option. 

[Victor Mutambuki]

Ann,

You can attach many files. All will go in one place.
https://confluence.atlassian.com/servicedeskserver/attaching-files-and-screenshots-to-issues-939937192.html

Victor

[Ann R]

I am referring the attachment field not files. 

I want to add two attachment fields to a form. Is that possible?    

[Victor Mutambuki]

Ann,

There's no way to add an attachment field. You'd have to use the system attachment option. All you can do is drag and drop several files. All go into one bucket.

victor