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How do I trigger an email to a distribution list.

larias
Contributor
July 23, 2020

I looking to send a customer notification email to an email distribution list when a specific status is triggered in one of my workflows. 

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Jack Brickey
Community Champion
July 23, 2020

You can use automation - project settings > automation. 

trigger - on transition

conditions - as necessary

action - send email

larias
Contributor
July 29, 2020

Thanks Jack!! 

Colleen Gotling
Contributor
April 26, 2022

Hi Jack!  For some reason, all my automation emails that are going to a distribution list are failing.  Is there something special I need to do?

Alan Bruce
Contributor
April 17, 2023

I am having the same issue. Were you able to get it working? @Colleen Gotling 

Jack Brickey
Community Champion
April 17, 2023

@Alan Bruce ,

this is a rather old post. I'm wondering if your issue is actually related or not. Would you mind sharing your automation here so that we could assess further?

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