How to add a collaborator to a service desk project?

[Nikoletta]

This question is in reference to Atlassian Documentation: Managing collaborators

Hi All, 

I am trying to add a collaborator to a service desk project but I cannot seem to find the "People tab" 

{quote} In the service desk, go to the People tab > Collaborators section. Click Add collaborator. {quote}

Could you please help where exactly I can find it or what settings need to be changed to have this feature enabled? 

Thanks in advance. 

[Deleted user · Accepted solution]

I have the same problem. I do not see People tab or Add collaborators.... We got JIRA service desk Cloud

[Nikoletta]

Hi Tamara, 

Atlassian support answered my question in this ticket back in January.

You might find some useful information there: 

https://support.atlassian.com/servicedesk/customer/portal/23/JST-179268 

Best, 

Nikoletta

[Calin Virgil MAIER]

Hi Nikoletta

How can access this info?

tnx