How to integrate Jira Service Desk with GLPI asset management

[Thinh Nguyen]

Dear Team,

We use GLPI assset management for long time, now we try to use Jira Service Desk (cloud edition) in customer support. How can we integrate theses apps ? 

[Boris Berenberg - Atlas Authority]

I think this is the closest thing you can get https://blog.valiantys.com/en/add-ons-en/connect-asset-management-tool-jira-help-desk-nfeed

[Umut Mirza]

Hi Boris, The link is no more accessible. Could please send it again?

Thanks,

[Deleted user]

Seems moved to https://valiantys.com/en/blog/agility/connect-asset-management-tool-jira-help-desk-nfeed/

[Julie d_Antin _Elements_]

@Umut MirzaAre you looking for information about an integration using Jira on premise or cloud? Asking because the blog article shows Jira Service Desk on premise, but the OP asked about cloud, and there are some differences in the on premise vs cloud version of Elements Connect (the new name for nFeed).

[Umut Mirza]

Hi @Julie d_Antin _Elements_ 

Sorry for replying late. We are looking for a solution for the Jira cloud edition. If we have any solution which will let us integrate Glpi ITAM on-premise and Jira Cloud please let me know.

Thanks,